How can I reinstall Webroot that I have already purchased?Updated 14 days ago

To reinstall Webroot already purchased, visit webroot.com/safe, sign in to your account, download the installer, and run it. Follow the on-screen instructions to complete the reinstallation and activate Webroot with your existing subscription.

How can I reinstall Webroot that I have already purchased?

To reinstall Webroot that already purchased it, follow these steps:

Step 1: Uninstall the current version (if needed)

If Webroot is still installed but not working properly, it's a good idea to uninstall it first.

1. Open the Control Panel (Windows) or System Preferences (Mac).

2. Windows:

   • Go to Programs > Programs and Features.

   • Locate Webroot in the list of installed programs, then click on it and select Uninstall.

3. Mac:

   • Open Applications, find Webroot, and drag it to the trash.

Step 2: Download Webroot

1. Go to the official Webroot website: webroot.com/safe.

2. Log in to your Webroot account (the account you used to purchase the software).

3. Navigate to the My Account section and look for Download options.

4. Download the version that matches your operating system (Windows or Mac).

Step 3: ReInstall Webroot

1. Once the installer file is downloaded, open it.

2. Follow the on-screen instructions to install Webroot.

   • On Windows, the installation process should be straightforward and quick.

   • On Mac, you may need to drag the Webroot icon to your Applications folder.

Step 4: Activate Webroot

1. After installation, Webroot should prompt you to enter your activation key (the one you received when you purchased the product).

2. Enter the key and complete the activation process.

Step 5: Perform a System Scan (Optional)

After reinstalling and activating Webroot, it’s a good idea to run a system scan to ensure everything is secure.